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Our founder needed an Egg Donor for her child, and our Director of Client Care had to go through IVF. At Fertility Match, we genuinely empathize from all perspectives and our primary goal as your Fertility Consultants is to make this an incredibly positive experience for all parties involved. This is the advantage of working with us. Fertility Match is grounded in the belief that Intended Parents and Egg Donors should be optimally supported in their journey with compassionate, professional Fertility Consulting services to make families a reality, equally but in different ways. To ensure we can deliver the level of Fertility Consulting all parties deserve, we developed our Core Values: Respect, Support, Trust and Integrity. It is our promise to you that we will always act in accordance with these values when working with our clientele and partners.
Heather is a Registered Nurse who has worked in Reproductive Medicine since 1994 and brings a unique perspective to her role as she has also been a patient while she and her husband had their son through IVF process. After that experience, she was filled with a passion to help others that had to build their family using Assisted Reproductive Technologies. Heather has always considered it a privilege to work with clients on this very personal level, and believes they deserve to be treated with honesty, integrity and transparency. She believes that counseling and support services are very important components to patients embarking on their fertility journey and is happy to have joined Fertility Match Canada as a patient resource where she can continue using her years of experience assisting clients utilizing egg donors to create their families.
Sarah has joined Fertility Match Canada after many years building and operating a small business in the skincare industry. Sarah brings her passion for building strong customer relationships, a keen eye for detail, and many years of experience in streamlining business operations to the team. She considers it an honour to help clients build their families and provide support and guidance throughout their journeys.
After 20 extremely rewarding and successful years as a Registered Massage Therapist, Shannon Douglas has joined Fertility Match Canada as our Account Manager. Shannon’s extensive customer service and health care professional experience ensures that she will provide support and facilitate your journey with us with respect, integrity and compassion.